strengthening the veterinary

regulatory community

Contact Us

AAVSB
380 W. 22nd Street, Suite 101
Kansas City, MO 64108
Phone: 1.816.931.1504
Toll-Free: 1.877.698.8482
Fax: 1.816.931.1604

aavsb@aavsb.org


If you like to file a complaint against a veterinarian or veterinary technician, please contact the governing body in the state where the veterinarian or technician practices. Board & Agency Directory available here.


General Inquiries

To ensure the quickest response time from our service team, please call 1.877.698.8482 or use one of the following email addresses:


  • For Veterinary Technician National Examination (VTNE) inquiries, email vettech@aavsb.org.
  • For Veterinarian Score Transfers, Credentials, and Disciplinary Information, email viva@aavsb.org.
  • For Veterinary Examination Eligibility Review (VEER) or NAVLE Eligibility for California, email veer@aavsb.org.
  • For CE tracking for veterinary professionals and regulatory boards, email vcet@aavsb.org.
  • For the Program for the Assessment of Veterinary Education Equivalence (PAVE), email pave@aavsb.org.
  • For the Registry of Approved Continuing Education (RACE), email race@aavsb.org.

For member services inquiries, please contact Lainie Franklin at efranklin@aavsb.org or 1.877.698.8482 ext. 221

For all other inquiries call 1.877.698.8482 or email aavsb@aavsb.org.


AAVSB Staff

James T. Penrod, CAE, FASLA
Executive Director

Daphne Tabbytite
Deputy Executive Director

Nancy Grittman
Director of Program Services

Chrissy Bagby
Director of Marketing & Technology

Jennifer Roeder
Executive Assistant & Office Manager

Phylisia Davis
VIVA Program Specialist

Melissa Duhrkoop
VIVA & VEER Program Associate

Lainie Franklin
Member Services & Marketing Specialist

Bill Jaggers
Software Developer

Jess Klein
Continuing Education Manager

Chris Lucik
Program Associate

Ronna Ragusa
Program Associate

Carol Sparrow
Program Specialist - Exams

Joshua Weinstock
Marketing Communications Specialist

Darla Wright
Program Associate