VTNE COVID-19 Updates for Candidates

VTNE COVID-19 Updates for Candidates

Last Update: 6-26-2020

Transcripts and Facemasks Requirement Info

  1. Transcripts: Please be patient as we continue to process transcripts for the July 15 - September 15 VTNE. Our processing has changed with staff working remotely and it is causing more delays. If you do not have a transcript on file when your application is processed, you will be notified. Once we do have it and process it you can see the status on your AAVSB portal. This can take at least 3-4 weeks in some situations. All transcripts received by August 1 will be accepted and processed for the Jul/Sept VTNE.
  2. Facemasks will be required at PSI owned and operated test centers: PSI is requiring all candidates to bring and wear a face mask to the test site. You will be emailed 48 hours prior to your exam date to complete a required health questionnaire to take with you on exam day.

March/April VTNE candidates unable to schedule by June 30

After June 30 the AAVSB will work on automatically moving applications to the July 15 – September 15 exam for anyone who was not able to be rescheduled by the June 30 deadline, due to COVID-19. Candidates will get new scheduling emails from PSI by mid-July. You do NOT need to email the AAVSB to request this.

During the July/Sept exam window, the AAVSB will continue monitoring closures with PSI as we are currently. Adjustments will be made as necessary. Candidates will not lose exam fees due to closures/reschedules caused by COVID-19.

Testing Centers Opening Back Up

The health and safety of our employees and candidates continues to be of utmost importance to the AAVSB and our testing partner, PSI.

The following essential business information does not include sites in Canada - those sites will be making their own opening and closing decisions, per local and provincial guidelines.

This information only applies to United States test sites:

  • The VTNE is now considered an essential exam for an essential business. A test site for an essential service will be open even if other test sites in the state are closed. PSI test sites are operating at 50% capacity to allow for adequate social distancing.
  • The best way to view sites that are open for essential business is by logging in to your PSI account here.
  • The March/April 2020 exam window has been extended for a final time, through June 30, 2020. If you are not scheduled yet, you need to log into the PSI site to choose an available date between now and June 30. You can also call PSI to reschedule at 1-833-256-1419, but may experience long wait times.
  • Candidates affected by a closed test site can reschedule up to and including the day of testing at no penalty.

Be sure to watch your email for communication from PSI or the AAVSB. We recommend white listing our addresses or checking your junk mail routinely as well. Please monitor our social media channels and website for updates.